Senior Exhibition & Visitor Experience Coordinator - 30 hours

Application Deadline: 23 March 2026

Department: Pride in Place

Employment Type: Fixed Term Contract

Location: Torbay Council

Reporting To: Team Leader

Compensation: £35,412 - £38,220 / year

Description

Job Description & Person Specification >

We are looking for someone who is enthusiastic and approachable to work within our team at Torre Abbey. If you love historic buildings, creating an excellent visitor experience and developing exhibitions this could be the role for you.

Torre Abbey is Torbay’s most historic building complex dating from 1196. An ancient scheduled monument set within 17.8 acres of gardens and parkland. It’s an accredited museum owned by Torbay Council, home to a regionally important collection it’s been a centre of religious and artistic expression and hospitality for 800 years.

We are passionate about creating a universally welcoming environment, we work with a range of partners to develop a more accessible offer for our local community.

What you'll be doing:

You will deliver the day-to-day operations of visitor experience and high standards of presentation at Torre Abbey. Enabling a broad range of visitors to have outstanding and inspirational experiences through the consistent quality of warm welcome.
You will help to develop and improve Torre Abbey’s interpretation and story in line with Torre Abbey’s spirit of place and you will lead the development and delivery of an innovative exhibitions and community engagement programme at Torre Abbey in line with historic listing designations.

This position is for a fixed term of 12 months from the start date.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/jobs/job-descriptions/senior-exhibition-visitor-experience-coordinator-1/

For an informal chat please contact Victoria Weller on 07880084341 on victoria.weller@torbay.gov.uk.

Interviews are expected to be conducted during the week commencing 30th March 2026.

This role is not eligible for visa sponsorship.

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills

Essential:

Well-developed skills in management and leadership, team-working, communication, and organisation.
Ability to demonstrate effective decision making and act quickly/flexibly when confronted with emergencies. Along with the ability to work with varying pressures and deal with difficult situations and complaints.
Ability to demonstrate effective and proven skills in financial management and reporting methods.
Ability to demonstrate an effective creative approach to planning and delivering a variety of customer focused programmes and exhibitions.

This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Knowledge

Essential:

Effective knowledge and understanding of what makes a good visitor experience in a heritage or tourism setting.
Effective knowledge and understanding of exhibition development, delivery and curation.
Effective knowledge and understanding of audience development in a heritage and tourism setting.

Experience & Qualifications

Essential:

Experience working within the tourism or heritage setting with experience in a management role.
Demonstrable experience of successfully securing grants and other fundraising to support exhibitions.
Educated to A Level standard, preferably in heritage related subjects.

Skills

Knowledge

Experience & Qualifications

About Torbay Council