Passenger Assistant - 0.23 Hours

Application Deadline: 30 November 2025

Department: Childrens Services

Employment Type: Permanent

Location: Torbay Council

Reporting To: Team Manager

Compensation: £24,796 / year

Description

Job Description & Person Specification >

Are you interested in making a difference to the lives of children and parents/carers living in Torbay?

We have a number of vacant positions for Home to School Transport Passenger Assistants. This is a term time-only position and you would need to be available from around 7.15am/7.30am to 09.15/9.30 am and 2.15pm/2.30pm to 4.30pm/4.45pm Monday to Friday to cover school runs throughout the Bay.

You will be picked up/dropped off from/to your home by the transport used (bus or taxi).

You will need to be flexible, dedicated and sensitive to the individual needs of the children and able to provide reassurance and assistance. You will also communicate with parents/carers, the Home to School Transport Team, school representatives and drivers to ensure the safety of the children and the smooth running of the route.

This is a rolling advert for Home to School Passenger Assistants. If you feel that this role is suitable for you, we look forward to receiving your application. Once you have applied and if your application is successful, we will arrange to interview you as soon as possible.

This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/jobs/job-descriptions/passenger-assistant/

For an informal chat please contact Bryan McKenna on 07345 768937 or bryan.mckenna@torbay.gov.uk.

This role is not eligible for visa sponsorship.

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills

Essential:

Ability to care for others.
Ability to communicate effectively with children, parents and colleagues.
Effective customer care skills.
Ability to work as part of a team.
Ability to work on own initiative.

This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Knowledge

Essential:

Understanding of children with SEN and disabilities.
Safeguarding.
Epilepsy awareness.

Experience & Qualifications

Essential:

Experience in working with children.

Skills

Knowledge

Experience & Qualifications

About Torbay Council