Parking Operational Officer - 37 Hours

Application Deadline: 24 August 2025

Department: Pride in Place

Employment Type: Permanent

Location: Torbay Council

Reporting To: Team Manager

Compensation: £26,403 - £28,142 / year

Description

INTERNAL CANDIDATES ONLY

Job Description & Person Specification >

We are looking for an enthusiastic individual to join our Parking Services Team. The post will provide support in the effective day to day operations team ensuring maintenance of all the pay and display machines to a high standard.

You will be part of the Parking team dealing with all parking related matters. The role will require you to work weekends and standby duties out of hours. The post is office based with predominantly on street working with colleagues and lone working. You will need to be able to work with the public daily managing their queries and communicating clearly.

Other duties include supporting abandoned vehicles, risk assessing and dealing with colleagues arranging car park repairs.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser:
https://www.torbay.gov.uk/jobs/job-descriptions/parking-operational-officer/

For an informal chat please contact Thomas Hill on 01803 207417 or thomas.hill@torbay.gov.uk.

Interviews are expected to be conducted during the week commencing 1st September 2025.

Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.

Skills

Essential:

Effective communication skills and the ability to communicate with all mediums from verbal to electronic.
Customer focused approach and prioritise customer needs.
Ability to plan own workload and deliver the service as appropriate.
To be able to demonstrate problem solving skills and to use own initiative.
Ability to demonstrate effective numeracy and literacy skills.

Knowledge

Essential:

Knowledge of Microsoft Office including Excel, Word and Outlook.
Able to interpret contractual documents to direct contractors to deliver services on behalf of the Council.

Experience & Qualifications

Essential:

Problem solving in a customer service environment.
Face to face experience of dealing with customers.
Experience in equipment maintenance/repair.

Skills

Knowledge

Experience & Qualifications

About Torbay Council